BIGGER.
BETTER.
ADVENTURE.

Rental Policy & Procedures

Reservations & Payment. Full payment is collected at booking. A 3.5% payment processing fee is added to the total. A $300 refundable damage/security deposit is taken via credit card authorization in person on day of departure (not charged now).

Cancellation. More than 7 days before departure: 50% refund. Inside 7 days of departure: no refund. Please allow 7 days to process refunds.

Security / Damage Deposit. $300 for all boats and trailers. Renter is responsible for all damage from pickup through return & check-in by an authorized LHRV staff member. Deposit refunded within 7 days of return if the unit is returned clean, fueled, with tanks drained (RVs) and no damage.

Additional charges that may be deducted from the damage deposit: extra mileage, repair costs, generator hours over 5 hrs/day ($5/hr), pet-related cleaning ($200), no-smoking violations ($500 minimum), waste-tank not emptied ($50), and fuel-level shortfalls ($5/gal gas, $6/gal diesel).

Contract Changes. One vehicle or date change is allowed at no charge if made more than 7 days before departure. Inside 7 days: $125 processing fee. Rescheduled dates must be within one year; prevailing rental rates apply.

Delivery / Pick Up. Delivery available at additional cost; pricing varies by location. Contact us for a quote.

Travel Areas. Summer travel to the desert is not recommended due to overheating risk. Winter travel to snow/freezing areas is not recommended — tank freezing and chain damage are the renter's responsibility. Burning Man travel requires disclosure and additional fees; undisclosed Burning Man travel results in a $2,000 non-disclosure fee.

Generator. 5 free hours per day; $5/hr thereafter.

Smoking. No smoking in any rental. Minimum $500 cleaning fee deducted from deposit for any smoking odor.

Pets. Allowed in most rentals for a $70 pet fee. Damage, stains, excessive hair or odor will incur a $200 cleaning fee or more.

Other. The person named on this reservation must have a valid major credit card and is the only authorized signer and driver unless additional drivers are named and approved. No refunds for early returns. No travel into Mexico without both Mexican and US insurance. No candles, incense, or open flames inside rentals.

There are many risks and dangers associated with operating a rented boat or RV and activities around them and the water. Risks include collisions, falls, injuries to the spine, arms and legs, pinching, drowning, and death — arising from the negligence of others, your own negligence, weather, acts of God, water conditions, and your own experience and abilities.

Acknowledgement of risks

I acknowledge that the following describes some but not all of the potential risks: changing water depth, currents, wave height and direction, boat wake, changing weather, wind, lightning, motion sickness, collision with objects in water, other watercraft, docks & shore walls; injuries from falls, joint/neck/spine strain from waves or collisions; capsizing, hypothermia, exposure, and falling in or from a boat.

Assumption of risk & responsibility

I agree to assume responsibility for all risks including those listed and others not identified. My participation is voluntary. All participants in my party have been made aware of the risks and I am responsible for them. I am not impaired by alcohol or drugs and have no disability or condition that may impair safe operation of the rental. I understand that at the total discretion of Lake Havasu RV and Boat Rentals LLC this agreement can be terminated if there is a question as to the competency or condition of the operator, or if weather prevents safe operation.

Release of liability

In consideration for the services provided, I — for myself and any minor children for whom I am parent or guardian and any guests I may be entertaining, and any representative or heir — agree that Lake Havasu RV and Boat Rentals LLC shall have no liability for any injury, death, or damage however caused, and I release and discharge Lake Havasu RV and Boat Rentals LLC and its insurer for any damages or injuries however caused.

By signing below, I acknowledge I may be waiving legal rights.